Shipping Policy

Shipping Policy for CrazyCatVid.com

Welcome to Crazycatvid.com. We appreciate your business and trust. Our aim is to deliver our products in a safe and timely manner. Below is our Shipping Policy that outlines the terms and conditions related to purchases made from our website.

  1. Shipping Coverage: We ship products domestically across the United States. Unfortunately, we do not offer international shipping at this time.
  2. Shipping Providers: We primarily ship through United States Postal Service (USPS), FedEx, and UPS. The choice of the carrier will be determined by the size and weight of the product.
  3. Shipping Rates: Shipping costs are calculated based on the weight and size of the package. The total shipping cost will be displayed at checkout before the finalization of your order.
  4. Free Shipping: We offer free standard shipping on orders over $100 for shipments within the United States.
  5. Shipping Time: The standard shipping time for orders within the U.S is 3-7 business days. Please note these are estimated shipping times and we cannot guarantee exact delivery times.
  6. Express Shipping: We offer express shipping options at an additional cost. These costs will be calculated and displayed at checkout.
  7. Shipping Confirmation & Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor the status of your order.
  8. Delayed/Lost Orders: If your order is delayed or lost during transit, please contact us at info@crazycatvid.com. We will do our best to resolve the issue with the carrier.
  9. Damaged Items: If you receive a damaged item, please contact us immediately. We will arrange for a return, replacement, or refund, in accordance with our Return Policy.
  10. Order Cancellation: If you wish to cancel your order, please do so within 12 hours of placing it. Once the order is processed and shipped, we cannot guarantee cancellation.

We reserve the right to change or update this policy at any time. Your continued use of the Crazycatvid.com site after any changes constitutes your acceptance of the new Shipping Policy.

For any queries or concerns related to shipping, please email us at info@crazycatvid.com. We're always here to help.

Thank you for choosing Crazycatvid.com.

Last Updated: July 14, 2023